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Feature Request: Add a notification banner to Help Center
Posted Jun 08, 2020
Submitted on behalf of myself and @...
Feature Request:
Add a notification banner to Help Center
Description/Example/Use Cases/Proof of End-Users Requesting:
Reason for Posting:
I know that I can accomplish this by using the tip I posted. But, I really believe that this is something that should be simple and easy in the Guide Admin menu to do.
I really don’t believe that a Zendesk Admin should have to learn web design to implement this.
Also, I believe that a lot of Zendesk Admins will not realize that this is even an option.
That is why I have posted it as a feature request.
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37 comments
ModeratorWes
@... - Glad to see this still being used 4 years later. It looks like they killed my account when I left the Moderator program so if you need any changes performed in my original post just let me know and I will update it.
1
Alejandro Colon
@...
Sure will. But, It is also a little sad that something like this was never added to the platform.
If I asked why the answer would be that someone needed to put in a feature request. So, I am taking it upon myself to submit all of these feature requests on behalf of people so that answer can no longer be used by the Zendesk team.
I also hope this can spur some of these feature requests to be added if they are shown enough support.
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Thank you for everything you have done for this community.
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Super random but I had been considering reaching out to you.
I was wondering if you wouldn't mind sending me a message. I would love to pick your brain a little.
https://www.linkedin.com/in/alejandro-colon-ab7766a3/
0
Ron de Vries
This would be great! +1
1
Tobias Hermanns
+1
0
Kalle Windefalk
+1
0
Alex Daro
Absolutely! We had this problem at newclick.io so we went ahead and created a product around it. Take a look at: https://newclick.io/zendesk-banner.html
0
American Society for Microbiology
+1
0
Chris Horroll
+1
@...
Out of interest, and apologies if i'm in the wrong place, I've been using the banner for some time now on the homepage of a help centre using the label of 'announcement'. Is it possible to use multiple labels and have each banner coded differently - ie an announcement banner in an orange, and a hints and tips one in blue for example?
Thanks
0
Alejandro Colon
@...
I tried to help you out over at the original article by Wes
https://support.zendesk.com/hc/en-us/community/posts/207738148/comments/360013305434
0
Frances Ramos
+1
0
Frédéric
+1 this should be feature.
0
Joshua Bentley
Absolutely should be native to the Help Center.
0
Suriyan Schock
+1
This would be great to have as a native feature!
0
Alex Duffey
+1
This 1000% needs to be native and you should be able to set it per region.
0
John Sweeney
Would absolutely love to see this added in a future update.
0
Maxine Levine
+1
0
Sofia Vergara
Would absolutely love to see this added in a future update. It is must helpful for lots of people in future and We had this problem at nikaah so we went ahead and created a product around it. Take a look at: http://nikaah.pk/
0
Stephen
Great feature - +1
1
Marius
+1
1
Benjamin Thomas
+1
1
Dave Smith
+1
1
PLAION GmbH
+1
1
Jon Heath
This should be a simple tool built into Zendesk.
2
Kat
Other services like Kustomer have it implemented inside the cheapest package, it should be available in Zendesk as well!
0
Derek Hixon
+1
0
Bruno Guirra
+1
0
Beth_Borghi
+1
0
Jan-Willem Rossée
+1
Please make smallest Suite plan min. requirement as well.
0
prakash.sati
+1
0
Jahn
+1 on this feature. Apparently, none from Zendesk nor any moderator have commented on this feature request.
0