Excel exported is not in the same format in Explore

Sharing my support for improvements to this feature. I can't export our monthly stats to share with my team in the current state. 

We are also waiting for a fix on this. Zendesk exported our reports into Explore for us; however, I will not sign off on completion of the project until this issue is fixed. I still have to use Insights for printing and exporting.  The print functionality is useless. It does not print an entire dashboard. I can not use this to send to our clients or to our executives.

If this isn't fixed by February 5th, I hope you reconsider expiring Insights. It seems several people are still relying on it for printing and exporting to excel. I also have to add that when exporting to excel in Insights, it looked much better.  

+1 to fix this

Do I need to +1 on my post to make sure that you know that I am still waiting?

Hey 966329413, is there a timeframe in which the change is expected to be released? This is a very serious pain point for my entire team. 

+1 for a quick resolution to this issue, particularly before Insights is retired.

Thanks for the help!

Hi Eugene,

Are you able to give us a timeline on when we can expect the issue to be resolved now that the team are working on it?

Best,

Amie

Thank you for the great feedback. 

Our apologies that we didn't release an update in this area earlier. We are currently working on fixing this issue for Excel exports. Once we will release this update tables exported in Excel format will reflect layout set in the query builder.

Looking for updates on this as well.  This is such a basic feature Explore should not have been even released to beta without it.

+1
I've finally been able to transport all my relevant reports from Insights to Explore, but without this working properly, I'll still have to export my reports from Insights. That seems counterproductive.