It would be nice if this field was a dropdown selection or had to be formatted in a precise way with character limitations.

On the mobile app, this field has to be typed in and seems to default to one upper case letter and one lower case if you are using a 2 letter abbreviation. On the desktop, there is a dropdown list for the field and everything is notated as 2 lowercase letters (see image) even though we use 2 uppercase letters. Consistency would be nice. You can also type in the state multiple way (example: CA, Ca, ca) on the desktop and mobile then select them all even if there is no matching criteria.