Welcome Email for first Community Post
It would be great if there was a way that the community worked with the triggers in zendesk OR simply be able to create a welcome email the first time someone posts to the community to welcome them... not just welcome them to zendesk guide.
I saw the jira community and they have this and it looks great.
Great suggestion, Rona! Couldn't agree more. Would be a great add-on for sure.
Thanks for sharing this feedback, Rona. If others are interested in this feature, please be sure to up-vote Rona's post, and if you have any additional thoughts, share them in the comments. This helps our product managers gauge interest and prioritize high-demand features.
Here is another reason why having triggers based on community metrics is great - JIRA does a great job of this, I haven't posted in a while so they send me a reminder to post something!
I wish I would have know that JIRA has this feature and Zendesk doesn't.
Please upvote this everyone - I'm sure we can all think of great use cases to have rule based triggers in the community just like we do for ZD support.
Great idea, just upvoted.
I need this too! I just upvoted as well.
Please sign in to leave a comment.