Clone Ticket app - official feature request thread
This is the official feedback topic for the Clone Ticket app. Please refer to the guidelines on feedback posts for Built by Zendesk apps (https://support.zendesk.com/hc/en-us/community/posts/360040001354-Feedback-on-Built-by-Zendesk-Apps-General-Guidelines) before posting here. We’ll try our best to check this and respond to your queries. Thank you for taking a moment to submit your feedback!
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A feature that has an option to not copy requester and cc from the original ticket. This will ensure client address are not copied on cloned ticket automatically.
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