Tip: Agent Workspace: Chat Dashboard View

4 Comments

  • Brett Bowser
    Zendesk Community Manager

    Thanks for taking the time to share this workaround for everyone Ryan. Awesome way to address the current limitation with Agent Workspaces!

    0
  • Nils

    Nice idea, @.... I like it. 

    Quick question about the recipe - what's the tag you are using? Unfortunately, it's cut off (zopim_chat_m...).

    0
  • Oscar Maynard

    This is fantastic!

    1
  • Kalem Wight

    Hey @...

    The tag that @... and our team is using, is the 'zopim_chat_missed' tag. 

    This is so that our missed chats then leave this dashboard and are found only in our main Support queue.

     

    1

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