Tip: Advanced Integration With HubSpot


  • Brett Bowser
    Zendesk Community Manager

    Awesome guide you've set up here Lester! Thanks so much for sharing with everyone :)

  • Nikolay Kolev

    Amazing guide, thank you for the time spent in order to post it here.

    I am looking for a way for the ticket information to enter HubSpot without creating a new profile. (if the contact in  Zendesk does not have a matching profile in HubSpot).

    The reason behind that is that we do not want to generate new profiles from Zendesk but still want to see if there is a ticket for an existing contact.

    This might be the closest to a solution I've seen so far but still can't figure out if it's possible.



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