Customize Talk Widget fields to make mandatory

2 Comments

  • Nicole Saunders
    Zendesk Community Manager

    Thanks for taking the time to post your idea, Lisa.

    If other users would like to see this kind of functionality, please up-vote Lisa's post and share your thoughts in the comments below.

    1
  • John Carrigan

    This is an absolute necessity for this feature. We would also like to collect emails too. But, at minimum, getting a name and summary of the call makes things much more efficient.

    0

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