Customize Talk Widget fields to make mandatory
We would like to make "Name" and "How can we help" mandatory fields in the Request a Callback form. Will save our agents time and we need to get this info anyway. Thanks!
Thanks for taking the time to post your idea, Lisa.
If other users would like to see this kind of functionality, please up-vote Lisa's post and share your thoughts in the comments below.
This is an absolute necessity for this feature. We would also like to collect emails too. But, at minimum, getting a name and summary of the call makes things much more efficient.
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