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Customize Talk Widget fields to make mandatory
Posted May 03, 2021
We would like to make "Name" and "How can we help" mandatory fields in the Request a Callback form. Will save our agents time and we need to get this info anyway. Thanks!
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2 comments
Nicole Saunders
Thanks for taking the time to post your idea, Lisa.
If other users would like to see this kind of functionality, please up-vote Lisa's post and share your thoughts in the comments below.
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John Carrigan
This is an absolute necessity for this feature. We would also like to collect emails too. But, at minimum, getting a name and summary of the call makes things much more efficient.
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