Communication between Shopify and ZenDesk Talk

2 Comments

  • tiago

    Hi James. One of the featured app of Zendesk Marketplace has this Shopify integration, and also the possibility to link extra context of the customer in realtime in the ticket when the call is triggered. It works with Zendesk Talks. You can find them here: https://www.zendesk.com/apps/support/snapcall/?source=featured

    Have a nice and blessed day. Keep Safe!

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  • Yvette Partida

    Hi, 

    Talk makes up about 2/3rds of our customer tickets so the integration between shopify and zendesk isn't helpful if it only works with chat and support. When can we expect the customer phone number to be used as an authenticator? 

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