Seasonal/Rolling Schedules for Guide Articles
I love the schedule feature in Guide, but it'd be great to get some enhancements to this.
At the moment it's only possible (as far as I'm aware) to have one publish and one unpublish date for an article. We have promoted articles that are seasonal, so every last day of the month, every first day of the month, every Monday, every Saturday, etc.
It'd be great for scheduling to have the following:
- Regular publish/unpublish times on a rolling basis, e.g. publish every Monday at 8am, and unpublish every Tuesday at 1am, or the last day of each month (a lot of our customer traffic aligns with pay days and we have monthly promotions)
- Holiday/Seasonal scheduling, e.g. an article with adjusted opening hours that is published and promoted at holidays on the Help Centre
- Schedule the status of the article, e.g. Schedule for an article to be promoted and de-promoted
This is particularly useful for teams that don't have dedicated content management teams, as it removes manual article management and schedules can be set further in advance. We also then don't spend resource time on basic management for standard articles that have a rolling schedule.
I completely agree with you! Our company rolls out around 5 campaigns a week. These campaigns have specific end date, so if we could schedule them to change to "Awaiting Review" after the end date, it would significantly help team to do periodically check instead of having to go through a list of articles in bulk.
+1 our use case is the sharing of release notes with our teammates. Being able to schedule multiple publishing and unpublishing actions (such as promotion) on an already published article would be so helpful.
We'd also like the ability to designate where we'd like to promote each article from the UI/UX--whether that is on the front page or within a specific section.
If there is a way that this could be done without any coding, we'd be grateful!
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