I am not a big fan of Zendesk explorer, I believe it's too static and difficult to work with. What alternatives are there to this? In a previous company, we use to export via zendesk API to a BI platform (company-wide) called "metabase". For non-zendesk explorer users, what are you guys using currently to pull reports? Excel? Power BI? Is there any free tools that you can suggest?
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