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Allowed end user to do copy paste in live chat instead of attach a file via button
Posted Jun 16, 2021
Got feedback from our end user that it would be more convenient if they can do copy and paste of a screenshot when doing a live chat
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8 comments
Daniel Galea St John
This is an issue we have also come across. It would be very helpful if users can copy & paste screenshots
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Andy Prouty
The client using our portal have also requested this copy/paste functionality, rather than attaching via files only.
-Andy P
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Miranda Burford
Thanks for your feedback! Much appreciated. We'll log this on our side and consider implementing it in the future.
- Miranda.
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Phan Quỳnh Như
Yes, this would be very helpful, many end-user complained about this.
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Miranda Burford
Noted. Thanks Phan Quỳnh Như. Will record this for future consideration.
- Miranda.
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Diego Villecco
Hi, any news on this? Diego
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Miranda Burford
Hi Diego Villecco,
No, there's been no progress on supporting copying and pasting of attachments (we do support drag & drop though). Copying & pasting attachments still remains in our backlog for future consideration. Apologies that I don't have better news!
- Miranda.
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Coda Payments
Any timeline when this can be added?
Looking at the comments, ZD clients need this feature and this has been suggested way back 2021.
Thanks,
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