New feature request: hiding "arms" in the flow builder's decision tree


  • Shiyu Zhu
    Zendesk Product Manager

    Thank you for the feedback @.... Could you please help me understand the reason for you to include a non-customer facing option in your decision tree? Thanks 

  • Rafael Santos

    Following up on this with some clarification on why this would be relevant.

    We'd be able to prepare additional logic tree branches for temporary events like a reoccurring special campaign, which would be enabled/disabled when needed.

    Additionally, one could prepare the launch of a new service/product option, and being able to work on its flow in FlowBuilder while publishing updates to other parts of the Flow. (instead of having to do it all at once before publishing)


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