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Change Messaging widget icon



Posted May 10, 2021

Hi there, 

I want to change the icon, or even remove the box around the icon of the live messaging widget (please see Screenshot below).


Would be great if this is possible soon. 

Thank you! 


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8 comments

I have the same question. We've enabled flow builder and now would like to modify the new widget icon. How can this be done?

2


I got the same question, did some research but could not find the answer. 

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Me, too. Please let me update. 

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image avatar

Miranda Burford

Zendesk Product Manager

Hi All,

Thanks for your messages.  It isn't possible to change the launcher icon today but it's something that we are considering support for in the future.  Unfortunately, I don't have any concrete timing that I can provide at this time.

Thanks,

- Miranda.  

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Me, too. Please let me update. 

I want my customers to be aware of the existence of chat. So I am looking forward to the extension.

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image avatar

Miranda Burford

Zendesk Product Manager

Thanks 伊藤 貞義.  That's noted for future consideration.

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Is there any update for the Change Messaging widget icon ? How we can change it! 

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Another option is reaching out to Zendesk Support directly. They might have insights or suggestions on achieving your specific customization needs. They can guide you through any available options or discuss if this is a feature they plan to introduce in the future.

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