Add attachments to chat shortcuts

Answered

4 Comments

  • Official comment
    Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Jenna,

    Currently, this isn't something that you can do with shortcuts and we have no plans to add this functionality in the next 6 months.

    You could look at adding the file to Dropbox/Box/Google Drive and use the link in the shortcut. This will allow you to control revisions easily and also monitor download usage.

    Thanks,
    Ramin

  • Melissa Rush

    @Ramin Shokrizadeh  Any update from 3 years ago to now? 

    0
  • CHAN XIANG BIN

    Hi, any update for the above mentioned feature?

    0
  • Riah Lao

    Still no updates?

    0

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