Ability for admins to logout agents

Answered

64 Comments

  • Meghan

    need this feature. another upvote. It's been requested for 5 years straight. 

    3
  • Danny Grabacki

    Hello Team!

    It seems that this is an older thread, but just wondering if the product has been expanded to include the ability for admins to control agent statuses as of yet?  Thank you!

    3
  • CJ Johnson

    Brett Bowser Does this mean this request is not being considered for anyone not on the Enterprise Suite? Live Dashboards are not available for all other plans. 

    1
  • Brett Bowser
    Zendesk Community Manager
    Hey CJ,

    Great question! I'm not 100% sure of since this functionality is still being built. As more information becomes available I'll be sure to update this post :) 
     
    Thanks!
     
     
    0

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