Scheduled Delivery of Explore Dashboards
When scheduling delivery of Zendesk Explore dashboards, we can select daily, but I would love to see an enhancement that allows for delivery on weekdays only. Our support center is 12x5, so every monday I come in to two blank reports from Saturday and Sunday.
There is a workaround that requires 5 different schedules but I'd rather delete the two emails.
It becomes more problematic when looking at the hourly reports. Would similarly love to see a filter for "Business Hours" (otherwise I come in to 12 redundant reports). Keep up the great Exploring!
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This would be a useful feature. Is it on the roadmap yet?
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Very useful as it will be causing an inefficiency within my workload, one that I don't currently have. Same question as the previous comment, is it on the roadmap yet?
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Hi, Thank you for the feedback.
It is a very good idea, sending the schedule only on the weekdays will make sense to most of the users. This feature is not on the roadmap yet. We have added it to our backlog.
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Hope this comes soon as having the option would be key. For us, it is beneficial information during the week but not so much over the weekend.
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I would like to vote this request up. I already have enough emails to work through on Monday morning, let alone clearing out the blank Explore reports from our scheduled sends. Thanks for considering!
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Any update on this, Zendesk Support?
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6 Comments