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Feature Request: Log changes in Audit Log when toggling options under End Users authentication

Planned
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Kyle Pinkley

Zendesk Luminary

Posted Apr 01, 2021

If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/admin/security/end_users), this is not logged in the audit log. It would be helpful to have this information logged.

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    William Little

    I think this is a huge oversight by Zendesk. I was very surprised to find out the Security section of the Admin Center, is not audited. Changing settings here allows users to authenticate into your Zendesk instance in ways you may not be aware of.

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    Caroline Kello

    Zendesk Product Manager

    Hi folks, we're making an effort this year to close gaps that we know exist in the audit log - thanks for raising this particular area. I've added it to our list of events we know are missing and should be addressed. 

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