Improve Team Members Filters

7 Comments

  • Sydney Neubauer

    We also have a variety of license types (Talk, Chat, Support). We would like to see additional filtering capabilities as well. With the additional request that you can export the list

    2
  • Dan Ross
    Community Moderator

    +1 to filtering by license type

    Also filtering users by groups or other custom field values please.

    1
  • Hugh Peters
    Zendesk Product Manager

    Hi Josh, we are currently working on the filters now, which you can preview in the new Team Members page. To get a sneak peek and share your feedback follow the ‘ View new Team members page’ link at the top of the page.

    0
  • Maik Künnemann

    The preview shows now all roles as filter - could it be possible to add a main filter for "all agent roles with a default license"? With the old view this was possible, now it is necessary to select all kinds of agent roles with a normal license.

    0
  • Bruno Trettel

    Hi,

    I think it could be more easy if we have the possibility to select any field of user to filter, like group, role, last access, created at, etc.

    0
  • Andrew Seiler

    The "seats used" was handy for quick tracking. That's gone.
    I can't see at a glance now who's a light agent or an admin. The filter is nice but not convenient. Can there be more added the the main view, or an option to add/remove what you like? 

    1
  • Alex Bakman

    how about the negative filter, like "not agent"?

    0

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