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Article Editor doesn't support class="phone-no" for click to call
Completed
Posted Dec 11, 2020
User story: customer needs to be able to click on a phone number displayed on our article to quickly call for support
repro of error: content team creates hyperlink in article editor with the "tel:####" link and publishes it. User goes to the article and clicking the number does nothing
click to call works for links that are hard coded in the HTML of pages but not in {{article.body}} content.
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10 comments
Chantal Marti
I agree this feature is really needed! I hope we'll be able to use it soon!
1
Manuel Zaccaria
+1!
2
Mike Jewell
Agreed. It would be great to have this!
3
Ian Magnone
Yes, please add this!
2
Fergus McCandless
I was very surprised this was not available already and hadn't been raised by other customers of Zendesk. Please add this feature.
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Rory Kelly
Agreed! Please add this feature!
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Manuel Álvarez Vergara
@Zendesk?
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Michel Costandi
@Zendesk please support this
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Sierra Collins
Hello - I've received an update on this that WORKS!
You will need to enable "Display unsafe content" in the Guide settings in order to allow the formula to work within the article source code.
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Katarzyna Karpinska
Yes, Sierra collins is correct. We support this class now :)
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