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Feature Request: Make editing Default Table Formatting for Help Center articles easier

Planned


Posted Jun 08, 2020

Based on https://support.zendesk.com/hc/en-us/community/posts/115007329547-Default-Table-Formatting-for-Help-Center-articles

Feature Request:

Make editing Default Table Formatting for Help Center articles easier

Description/Example/Use Cases/Proof of End-Users Requesting:

https://support.zendesk.com/hc/en-us/community/posts/115007329547-Default-Table-Formatting-for-Help-Center-articles

Reason for Posting:

I know that I can accomplish this by using the tip I posted. But, I really believe that this is something that should be simple and easy in the Guide Admin menu to do.
I really don’t believe that a Zendesk Admin should have to learn web design to implement this.
Also, I believe that a lot of Zendesk Admins will not realize that this is even an option.

That is why I have posted it as a feature request. 


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7 comments

+1

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Definitely +1 to this.

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Agreed +1

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Yes, please. +1

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I completely agree with this post! +1

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+1 please, table formatting is such a pain in ZD.

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image avatar

Katarzyna Karpinska

Zendesk Product Manager

Hey All, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

This feature request has been accepted and is on our roadmap in 2024. Per our Community Guidelines that we do not provide specific timelines around releases for our product and any discussion of planning is always subject to change. To stay on top of product releases please visit our What’s New page in the Help Center. We are going to leave this post open for comment to allow others to provide their feedback and use cases.

Thank you again for your feedback and for being a valuable customer with Zendesk.

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