In Insights, I have a # Public Comments report that has a filter for "Updater Role = Agent".
It returns data for users who were an Agent at the time of their public comment, even if they are no longer an Agent.
In Explore, it does not return data if the user is no longer an Agent. It seems to be checking the user's current role, not the role at the time of update.
This is discussed in a feedback post here: https://support.zendesk.com/hc/en-us/community/posts/360047306853-Explore-Reports-Issue-Updater-Role-Doesn-t-Work-Historically
Hoping someone from product can confirm this is a bug?
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