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ZD Support App Improvement for ZD Sell



Posted Jun 21, 2021

Hello, 

Please add the option to create a new contact through the support app if there is a contact that is similar. 

To explain, if I have a company contact that shares any similarities with the new contact I am unable to create a new contact in Sell through the app. I will need to open Sell and then create the new contact. 

Here is what Zendesk Support mentioned, "You are correct that this is not currently an available feature of the Support <> Sell integration. I'd highly recommend posting this on our community page for Sell (Feedback on Sell) so that other users can vote on this as well as comment.

https://support.zendesk.com/hc/en-us/community/topics/360003042793--Feedback-on-Sell 

If you have any other questions, please let me know!"

 

 


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