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Zendesk API - List all the Community comments

Not Planned


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Vlad

The Wise One - 2022Community Moderator

Posted Sep 23, 2018

Hi, now there are:

  • GET /api/v2/community/posts/{post_id}/comments.json
  • GET /api/v2/community/users/{id}/comments.json

it would be great if we can have this endpoint:

  • GET /api/v2/community/posts/comments.json

So it should list all the comments from the Comm. 

To achieve this now we need to call "Get all the posts", and make call for each post. Cause of that we easily reach the API limit (have about 4.500 comm posts so far). 

Hope this makes sense. 

Thanks!

 


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4

4 comments

Agreed, the same would be great for article comments. Retrieving comments for one article/post at a time is very very slow, being able to get all comments in one call (per page) would be great.

4


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Trapta Singh

Zendesk LuminaryCommunity Moderator

Agreed, it would be very helpful if we can have this endpoint.

Team Diziana

2


Hello all,

We are looking for the solution to this as well. Is this resolved yet? How can we get the list of all the comments from a specific date. we've got thousands of posts and users and looking for a solution to getting this in an efficient manner.

0


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Tetiana Gron

Zendesk Product Manager

Hi everyone, thank you for taking the time to provide us with this feedback. I apologize for the delay on our end in providing you with a response to your feature request.

I wanted to let you know that at this time we are not able to commit to building this feature in 2024. I understand this may be frustrating but wanted to ensure we closed this loop to remain transparent.

At this time I am going to close this post for comment and mark it as “not planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events, What’s New Community Topic, and Zendesk Updates. Again, I apologize for our delay and appreciate you being valuable Zendesk Community members.

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