Maintenance Mode for Guide


  • Ryan McGrew
    Zendesk Product Manager

    Hey @...,

    I'm not sure this is exactly what you're looking for but if you deactivate your Help Center it will make it no longer accessible to end users and will prevent them from being notified about articles being published. You can do this from Guide admin > Guide settings

  • Justin Federico

    Deactivating the help center would make it unavailable to our users and this is not ideal. I would like to have another option to temporarily prevent article notifications from being sent when changes are made to the articles.


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