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Explore Adoption



Posted Aug 25, 2021

We are currently in the process of building Explore dashboards for our Agents, Team Leads, and Managers to use. We want them to be able to see their daily metrics, our team's high-level metrics, etc.

As we come out with updated dashboards, we want to make sure the team is using them. Is there a way to see how frequently dashboards are being viewed, and by which users? 


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Walter Bellante

Zendesk Product Manager

Hi @...,
thanks for sharing your request on checking how frequently dashboards are being viewed.

While we do not have a timeline yet, it is something we are currently reviewing as we believe knowing the dashboard viewing activity is key to keep it relevant to your audience.

I will keep you posted here once I have an update regarding the topic.

Thanks,
Walter

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