Unhide/hide messaging widget

Planned

4 Comments

  • Akhila

    I have the same issue. Did any one have any solution for this? 

    2
  • Miranda Burford
    Zendesk Product Manager

    Hi Natasha Heiner, Akhila,

    Thanks for your question!

    We currently have open & close APIs which are supported in messaging.  Early in 2022, we plan to bring in support for an Admin setting which will allow you to hide the Web Widget launcher from display.  With these two capabilities in place, you will be able to decide when/which pages you display the Web Widget to your end users. 

    Today, you can only load the snippet on the pages that you wish it to display but we understand that this may not be ideal.

    Thanks,

    - Miranda.

    0
  • Quân Vũ Thế

    Now i have the same issue. Until when will this be supported?

    0
  • Miranda Burford
    Zendesk Product Manager

    H Quân Vũ Thế,

    Thank you for your question. 

    >>Now i have the same issue. Until when will this be supported?

    This is something we have on our roadmap but unfortunately, I am able to provide an exact timeline at this stage.  

    - Miranda.

    0

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