Feature Request - Disable receiving chats when on a support phone call

Answered

1 Comments

  • Official comment
    Jack Schuknecht
    Zendesk Customer Care

    Hey jamestowndistributors,

    I'm happy to say this is actually something we already have an EAP going for and you can learn more in the link below!

    What is the Focus Mode EAP

    Please let us know if you have additional questions and we'll be happy to assist further if needed!

    Respectfully,

    Jack

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