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Chat Bot Integration

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Carlo Manalo

Posted Nov 28, 2017

I am looking for integrated chatbot support with zopim chat integrated on website and mobile. Are you able to help with this please?

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    Ramin Shokrizadeh

    Zendesk Product Manager

    Hi Carlo,

    There is a similar conversation here: https://chat.zendesk.com/hc/en-us/community/posts/115008240867-Bot-Engine-Framework

    It is currently not supported in the product.

    -Ramin

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    Prasand

    Hi Carlo, If you have connected Workativ Assistant with Zendesk, you can create conversational ai chatbot in 10mns and deploy it in your business chat channel. This chatbot has workflow automation features which auto-resolve helpdesk queries. Check here: https://www.zendesk.com/apps/support/workativ-assistant

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