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[ARCHIVED] Co-browsing/Screen sharing feature
Answered
Posted Nov 18, 2015
Are there any plans for Zopim to release a screen sharing feature to their online chat into the near future? We are particularly interested in co-browsing and the integration of this into the latest version of Vtiger (version 7).
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8 comments
Ramin Shokrizadeh
Hi there Liz,
Thanks for your feedback regarding adding co-browsing and screen sharing functionality to Zopim.
There are no immediate plans to add this functionality in 2015 but we understand that customers want this functionality. There is actually an ongoing thread about the very topic: https://zopimsupport.zendesk.com/hc/en-us/community/posts/208793628-Screen-share-ability-in-live-chat
If/when we decide to add this functionality to Zopim, we will update the thread to let you know.
Cheers,
Ramin
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Lulwa Jundi
This is something that we would be super interested in also!
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Ben Lilienthal
Hi Gang,
We have released our screen sharing for Zopim and Zendesk beta. email ben@screenmeet.com if you would like to try it out.
thx,
Ben
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Lulwa Jundi
Very nice!
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Stefan Petrićević
Any news about this topic?
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Ramin Shokrizadeh
We offer app integrations for screen sharing but have no plans to offer this functionality natively.
You can see a couple of the apps here:
https://www.zendesk.com/apps/chat/screenmeet-for-chat/?source=app_directory
https://www.zendesk.com/apps/chat/cobrowseio/?source=app_directory
https://www.zendesk.com/apps/chat/teamviewer/?source=app_directory
-Ramin
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Stefan Petrićević
This is great Ramin, thank you very much for your response
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Ben Lilienthal
ScreenMeet has also a native cobrowse chat integration
https://www.zendesk.com/apps/chat/screenmeet/
happy to answer any questions about how to implement it.
ben@screenmeet.com
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