Recent searches

No recent searches

Bring it to mobile

image avatar

Josh

Posted Oct 26, 2021

It's hard as an administrator to administer anything from mobile with zendesk. Consider mobile when building features please.

0

3

3 comments

Date
    image avatar

    Phil Grove

    Zendesk Product Manager

    Hey Josh, thanks for your feedback. What are the admin tasks that you would most likely perform on mobile if you could?

    Regards, Phil.

    0

    image avatar

    Lou

    The Product Manager Whisperer - 2022Community Moderator

    I agree that it would be nice to have some administrator functionality in the mobile app, but I can't see how that would be easy to use. There just aren't that many administrator tasks that would be easy to do in the palm of my hand.

    0

    image avatar

    Josh

    Does anyone remember the zendesk mobile app prior to rebranding? They had a bunch of reports available. For some reason that functionality was taken away. There could have been a few more additions. Remove an agent, suspend an agent, add an agent. Would have been perfect.

    1

    Please sign in to leave a comment.

    Didn't find what you're looking for?

    New post