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14 Day Reach Trial

Answered


Posted Oct 25, 2021

Hello,

No one is available at Zendesk to speak with so writing here. After enabling the 14-day reach trial I am unable to add a document from my computer to an email in Sell. I can choose from the Repository but, not from my own documents. 

Would like an update or cancel my trial (you have my permission)


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2 comments

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Jakub Konik

Zendesk Product Manager

Hi Jay, I contacted you via email to get additional details as we couldn't reproduce this situation. Looking forward to your reply.

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Hello, 

I needed to do a full restart and clear all cache and cookings and then I was able to add a document to an email. 

Thank you though,

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