Adding a hint below the attachment field


  • Devan - Community Manager
    Zendesk Community Manager

    Hello @...,

    I love this user tip you submitted! I'll be sure to add this to our weekly digest this week so that other members can take a look at this epic tip.

    Best regards. 

  • Jonathan Cavey

    Hello, do you know how to add a hint to the subject field? 


  • Frits van Dee

    Hi Jonathan,

    For most (if not all) other ticket fields you can use the Description shown to end users field in the the Ticket Field configuration.

  • Guillermo Prieto

    Hello Simon,

    As a complement to your useful contribution, through our App you can tag tickets as per their attachment extension (ri_application/pdf, ri_application/docx, ri_application/jpg, etc.):

  • Hello
    Thanks a lot for your help.
    Is there a way to change attachments to required?
    (optional -> required)


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