Adding a hint below the attachment field

5 Comments

  • Devan - Community Manager
    Zendesk Community Manager

    Hello @...,

    I love this user tip you submitted! I'll be sure to add this to our weekly digest this week so that other members can take a look at this epic tip.

    Best regards. 

    0
  • Jonathan Cavey

    Hello, do you know how to add a hint to the subject field? 

     

    0
  • Frits van Dee

    Hi Jonathan,

    For most (if not all) other ticket fields you can use the Description shown to end users field in the the Ticket Field configuration.

    0
  • Guillermo P

    Hello Simon,

    As a complement to your useful contribution, through our App you can tag tickets as per their attachment extension (ri_application/pdf, ri_application/docx, ri_application/jpg, etc.): https://www.zendesk.com/apps/support/respira-tag-files/

    0
  • Chris HJ

    Hello
    Thanks a lot for your help.
    Is there a way to change attachments to required?
    (optional -> required)

    0

Please sign in to leave a comment.

Powered by Zendesk