How to export Zendesk macros into a spreadsheet

62 Comments

  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Φάνης,

    You can do this by using the roles parameter in the url: https://{subdomain}.zendesk.com/api/v2/users.json?role[]=agent

    Hope this helps!
    1
  • Steve W

    How sad is it that the ability to Export macros had to be developed by an extremely helpful USER and not by Zendesk Dev? Although this way is helpful (Thanks Vlad!), my organization uses close to 900 macros, across multiple departments, this way is extremely cumbersome and way too time consuming, especially since we add and remove macros weekly.  

    An Export button is ESSENTIAL and takes minimal development time!

    Come on Zen Desk, do better!!!

    4

Please sign in to leave a comment.

Powered by Zendesk