Adding a notification banner to your Help Center v2


  • Trapta Singh
    Community Moderator

    Hi @Bee Hive,

    Zendesk has updated its theming template since the time this post is created. You will not find the HTML or CSS tab anymore in the Guide instance now.

    However, in response to your question, when you are editing the code, you can paste the code mentioned for the style.css file as it is in the style.css file under the left sidebar when clicking on edit code.

    For the header.html file, paste the code in the header.hbs file and instead of zendesk.js paste the code in the script.js file.

    Let us know if this helps you.


  • Itay Taragano

    The link to "Live Demo" is broken.

  • Dave Dyson
    Zendesk Community Manager

    Hi Itay,

    Thanks for the heads-up – I've removed that link as the help center it pointed to is no longer active.

  • Nadav Shamgar

    Hi ModeratorWes - great work, I love it!

    A small question:

    How can I make the closing of the banner persistent for that session?

    If the user clicked on the "X" of the banner, I don't want it to pop up again whenever the user moves around pages in the Help Center as it can be annoying.

    Thank you!


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