Zendesk Sell - Icon for new activity

1 Comments

  • Ewa Sobula
    Zendesk Product Manager

    Hello Elijah Pokrop,

    thank you for your feedback. Let me just check that I understand your ask correctly. What I understand is that you want to be able to easily notice when there has been any new activity on a deal or a lead, regardless of what their status is, so that you don't miss it in the mix of other deals and leads?

    Have you tried using Days Since Last Communication or Last Activity Date columns in your smart list? If you haven't, check out these articles: Creating and using smart lists and Sell standard calculated fields. If you have, can you share what is insufficient about it? 

    Thank you!
    Ewa Sobula

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