Add CC to Mass Email

Not planned

2 Comments

  • Official comment
    Ewa Sobula
    Zendesk Product Manager

    Hi Becky Squyres,

    thank you for sharing the feedback. We don’t currently have plans to work on this in the coming months.

    Help us make sure we get how & why this is important to you and your team, so that we can consider it for future improvements. What I understand is that you want:

    1. Have selected team members know when any recipient of the blast replies back.
    2. Let selected team members know that a email blast was sent.

    Is that an accurate description? Let me know if I have missed anything.

    Kind regards,
    Ewa Sobula

  • Dave Dyson
    Zendesk Community Manager
    Thanks for the feedback, Becky!
    0

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