Zendesk Talk - Business Verification - Edit Button



  • Official comment
    Martin Holmes
    Zendesk Product Manager

    Hi Donald, 

    Thanks very much for the detailed feedback. The automated Talk business verification process is something that was recently launched (mid-2021) to support the purchasing of phone numbers. Before this feature was launched, all business verification was done manually over email. 

    The features you mentioned are all valid and important requests and we hope to add/improve the business verification process gradually over time. I can't make any promises on when exactly those improvements will come, but it is something that we will keep top of mind.



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