All recent field changes


  • Official comment
    Piotr Planeta
    Zendesk Product Manager

    Hey Kris, Piotr here, one of the PMs.

    Thanks for that feedback. We will see what we can address from it, and it's a start to us giving more tools for customising how the details card will look in the future (fields grouping, deciding which are visible).


    Would you be open to meeting me and going through the feedback in more details to make sure we capture it right?

  • Kristina Matveev

    Hi Piotr, I am happy to meet to discuss this. Thanks for responding.

  • Piotr Planeta
    Zendesk Product Manager

    Thank you! Can you reach out to me at with your email and I will get us set up?


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