Zendesk Sell for retail buisness
How can Zendesk sell help in retail business for us since, we ahve customer's and wholesale retailers which can like order from our websites and place orders how will that be beneficial for us in Zendesk sell?
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Hello Shehryar Khaliq Lodhi, can you share more on what's your expected workflow here between website and Sell, and what would you expect to later happen with the order inside of Sell?
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actually customers and retailers place orders on our website so how can sell work in achieving our workflows and how this lead and contact will help us in that scenario?
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If you use an e-commerce solution like Shopify, you could use e.g. Shopify for Sell app. There are plenty of other app integrations you can find in Zendesk App Marketplace.
If you use a custom solution, the simplest is to connect e.g. Google Spreadsheet with Zendesk Sell using Zapier: https://zapier.com/apps/zendesk-sell/integrations
If you have developers team, they can connect your custom solution with Sell using Zendesk Sell API
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We have a custom built Magento backend and orders are synced in it and we have Zendesk integrated in it.
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