Zendesk Sell for retail buisness

4 Comments

  • Jakub Tutaj
    Zendesk Product Manager

    Hello Shehryar Khaliq Lodhi, can you share more on what's your expected workflow here between website and Sell, and what would you expect to later happen with the order inside of Sell? 

     

     

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  • Shehryar Khaliq Lodhi

    actually customers and retailers place orders on our website so how can sell work in achieving our workflows and how this lead and contact will help us in that scenario?

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  • Jakub Tutaj
    Zendesk Product Manager

    If you use an e-commerce solution like Shopify, you could use e.g. Shopify for Sell app. There are plenty of other app integrations you can find in Zendesk App Marketplace.

    If you use a custom solution, the simplest is to connect e.g. Google Spreadsheet with Zendesk Sell using Zapier: https://zapier.com/apps/zendesk-sell/integrations

    If you have developers team, they can connect your custom solution with Sell using Zendesk Sell API

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  • Shehryar Khaliq Lodhi

    We have a custom built Magento backend and orders are synced in it and we have Zendesk integrated in it.

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