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Suggestion: World Map in Zendesk
Answered
Posted Nov 24, 2021
Hi,
could this feature be an option in a non distant future? We want to display our tickets based on a custom field "country"
5
4
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Posted Nov 24, 2021
Hi,
could this feature be an option in a non distant future? We want to display our tickets based on a custom field "country"
5
4 comments
Official
Walter Bellante
Hi all thank you for taking the time to share your feedback with us here. I want to acknowledge that this feature request has been open for some time without a PM reply and I apologize that is the case! Looking to clarify some questions on this post and share where Zendesk is with this feature request.
This feature is not on our roadmap for 2024.
While I understand that this may be disappointing to some, our intention here is to be transparent with our plans so that you can continue to remain aware of how Zendesk is moving forward in the near term.
At this time, we are going to close this post for comment as we have the information and use cases needed should we ever look into this again. Thank you again for being valuable customers at Zendesk.
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CJ Johnson
This was a feature in Insights that wasn't brought over and I'd also like to see it brought back.
0
Dan Ross
Agreed. We've grown to have footprints in many regions, it's a lot of work currently to get something visualized for execs to show them where the volume is coming from.
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Vaughan
Agreed. As we continue to expand globally this would be an interesting feature.
Make sure to vote for this if you like it!
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