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Eric Norris

Zendesk Luminary

Posted Nov 29, 2021

Hello,

Looking at the knew Knowledge and Search dashboard, and I was unable to find a filter for Category. Each of our products has its own category, and various help sections underneath. It would help us to understand the health of our KB articles if we had a per product view using category.

Thanks.

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    Orsolya Forster

    Zendesk Product Manager

    Hi Eric Norris,

    Thanks for your feedback. We're planning to add the category filter to the dataset. You can follow this community post and stay tuned with the release.

    Cheers!

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