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Zendesk Support SDK - Configure Push Notification with Webhook.



Posted Dec 01, 2021

Hi support team.

I'm doing configuration for my app to get push notification when our agent reply to the ticket support to end-user on Mobile app.

I followed this guide link.

Here is my configuration:

 

I'm pretty sure that the mobile SDK has been initialized correctly. But my webhook doesn't get fired when agent reply to a ticket.


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1 comment

Hello Tai Kim 

We are facing the very same situation. 

Did you ever get an answer from Zendesk support on this issue ?

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