403 Semrush Eror on Zendesk Links
We use SEMRUSH to crawl and audit our website, but it looks like for some reason the crawl fails on link that point to Zendesk. Links such as https://support.wesupplylabs.com/hc/en-us/categories/360002485191--Carrier-Integration which works fine when opened on a browser, fail on SEMRUSH crawls.
Is there any fix for this?
This is actually related to a bug that we're tracking. Do you mind if I move this into a ticket?
We use SERanking to crawl and audit our website
The same is happening with SERanking.com and our links.
The SERanking investigated the issue, and it seems it is triggered by the Cloudflare firewall settings (Zendesk account) and asked us to add their IP address to the whitelist.
Any update on this front? We are facing the same issue, but with SE Ranking.
I've reached out to the product team that is working on the fix for this. Once I have an update, I will let you know.
Thanks for your patience!
Any updates on the same? Facing this issue with SEMrush.
Is there an update on this issue?
Can you please reach out to support for this issue? We'll need to gather some information from you to get you attached to the problem ticket.
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