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Outlook forward to ZenDesk add-in
Answered
Posted Dec 03, 2021
Hello,
I want to Migrate my emails(New & old) to zendesk. I want to send that mail to zendesk with exact date which received in outlook. So I uses Zendesk Add on in outlook with Cusom Url.
But I want to add one more field in that zendesk add on.which is date filed.Here are screen shot attached below .In that below "Status" field I want add date field.Is there any solution. I postpone my Delivery meeting 2 times. So is there any solution please reply me or mail me.
Thank You
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3 comments
Eric Nelson
At this time the outlook integration doesn't have the ability to add additional fields due to a restriction set by outlook. Apologies for the inconvenience!
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Chris Wooten
Eric Nelson Is there any update on this app?
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Tipene Hughes
Hi Chris Wooten
There hasn’t been any recent updates to the outlook integration. If there is a specific feature you’d be interested in seeing implemented, I’d suggest creating a post in our feedback channel outlining the use case. Here’s a link to the feedback template which I’d encourage you to use when posting:
Product Feedback Template
Thanks!
Tipene
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