Custom drop down ticket field autocomplete in Guide form

2 Comments

  • Official comment
    Gorka Cardona-Lauridsen
    Zendesk Product Manager

    Hi Riccardo Centomo, thank you for your feedback!
    I have taken note of your feedback and will take it into account for roadmap planning, however at this point I can't say when we may add this feature.

     

  • Sheldon Grimm

    +1 

    We've had many stakeholders request this functionality with some of our longer dropdown options. Nesting can help alleviate some endless scrolling but comes with trade-offs and only helps dropdown lists with categorical options. 


    1

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