Additional Admin Micro Permissions
Feature Request Summary:
A lot of the settings in Admin Centre can only be accessed by Admins. In other words, it either becomes a bottleneck for existing Admins or adds in the risk of sharing the Admin permission to untrained Agents.
Only Admins can onboard Agents. Either Admins will be overwhelmed with managing tedious lengthy onboarding requests (setting up chat, talk, adding groups, upgrading profiles, etc) or Agents that are in charge of onboardings, get access to all Admin settings.
Business impact of limitation or missing feature:
Admins have enough on their plates and adding in the tedious work of onboarding Agents to the instance increases the workload when there are Team Managers that should be able to handle this work.
Other necessary information or resources:
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