Internal calling Zendesk
AnsweredGoodafternoon,
Is it possible in Zendesk Talk to call another agent? So for internal calling for agents?
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Official comment
Hi Huib,
It is only currently possible to call another agent when there is an active call in progress. Can you expand on the use case for this feature? What solution do you use now to overcome this?
We will add this to our backlog for consideration in the future.
Thanks,
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